Custom Branding
How to add custom branding to your learning journey. You have the ability to brand each Learning Journey with your unique branding elements. To do this, simply: Click Edit next to your Learning Journey title Under Branding you’ll find Use company default or Custom configuration Select Custom configuration to choose preferred: Color (hex code option) Logo File (specs link below) Background pattern (optional) If you’d like to use these options […]
Supported Media File Types
Supported Media File Types A list of accepted media file types and sizes for use on the Mindmarker platform. Type Supported Formats Maximum File Size Image .PNG, .JPG 10 MB Video .MP4 150 MB Document .PDF 15 MB Audio .MP3 15 MB Subtitle .VTT 1 MB
Requesting Additional Licenses
Requesting Additional Licenses Steps to request additional licenses. Navigate to Learning Journeys Menu Click Learning Journeys on your menu bar. Request Licenses Click Request licenses. When the Request licenses screen populates, enter the number of licenses you want and a message (optional). When ready, click Submit. A pop-up message will appear confirming that the request was submitted and will be processed within one […]
Verifying Number of Available Licenses
Steps to verify the current number of licenses available. Navigate to Learning Journeys Menu Click Learning Journeys on your menu bar. Verify Number of Licenses The current number of available licenses is displayed on the Learning Journeys dashboard. Note: To request more licenses, see Requesting Additional Licenses.
New Password Request
New Password Request Steps for an administrator to request a new Admin Portal password. Navigate to Mindmarker Admin Portal If you’re an administrator, navigate to https://portalapp.mindmarker.com. Login to Admin Portal Enter your Username (Email) and Password, then click Login to Admin Portal. Access Account Settings On the top right of your screen, hover over your name and click Account Settings. Reset Password […]
What Happens If I Forgot my Username or Password?
What Happens If I Forgot my Username or Password? What to do in this situation. Please contact your administrator to request a new username or password.
Accessing the Admin Portal
Accessing the Admin Portal Steps to access the Admin Portal. Enter the Admin Portal URL To access the Mindmarker Admin Portal, navigate to portal.mindmarker.com in a supported web browser. Enter Access Credentials On the login screen, enter your email address (username) and password, then click Login to Admin Portal.
Mindmarker Support Guidelines
Mindmarker Support Guidelines Details about whom to reach out to for help and when.